Online Learning Privacy Policy
Effective date: 9/1/2026
Halligan Creative Arts Therapy PLLC (“HCAT,” “we,” “us,” or “our”) operates this online learning platform through Thinkific. This policy explains how we collect, use, and share personal information when you visit our learning site, create an account, purchase a course, or participate in our educational offerings.
Information We Collect
Depending on how you use the platform, information collected may include:
Your name, email address, and account information.
Billing details and purchase history.
Professional credentials or license information you provide for continuing education.
Course enrollment, progress, assessment responses, evaluations, and completion records.
Messages, questions, and other information you submit.
Technical information, such as IP address, browser type, and website activity.
How We Use Information
We use information to manage accounts, provide course access, process purchases, respond to questions, evaluate learning, issue completion certificates, and maintain applicable continuing education records. We also use information to support platform security and improve our educational offerings.
Thinkific and Other Service Providers
Our learning platform is hosted by Thinkific, which processes learner information to provide its services. Learn more in Thinkific’s Privacy Policy.
We also use [identify your payment processor and any email, webinar, analytics, or other connected services] to support our online school. These providers receive information needed to perform their services, and their privacy policies may also apply.
Payments are processed through [insert payment provider]. HCAT receives transaction information needed to manage purchases, refunds, and accounting.
When Information Is Shared
Information may be accessed by authorized HCAT staff, course instructors, and service providers as needed to administer our educational offerings.
Where necessary, we may provide relevant participation or completion records to continuing education approval organizations or licensing authorities for verification, reporting, or audits. We may also disclose information when required by law.
Course Discussions and Participation
If a course includes discussions or community features, information you post may be visible to instructors and other participants with access to those areas. Please do not share confidential client information, treatment records, or other sensitive personal information.
Emails and Updates
We send messages related to your account, purchases, course access, and completion requirements.
You can unsubscribe from marketing emails using the link provided or by contacting us. Unsubscribing does not stop necessary account or course communications.
Cookies and Tracking
The platform uses cookies and similar technologies to support functions such as account sign-in and website operation.
You can also manage cookies through your browser settings. Blocking certain cookies may affect platform functionality.
Information Retention and Security
We retain information as needed to provide course access, maintain educational and financial records, resolve disputes, and meet applicable requirements. Retention depends on the type of information and the purpose for which it is held.
[Insert your applicable continuing education record retention period.]
We use reasonable safeguards to protect personal information. No method of online transmission or storage is completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of your personal information. Your rights depend on applicable law. We may need to verify your identity, and some records may need to be retained for legal, accounting, or continuing education requirements.
Educational Services
This policy applies to our online educational offerings. Course participation does not establish a therapist-client relationship. Please use HCAT’s designated clinical channels for therapy-related communications.
Changes to This Policy
We may update this policy as our services or practices change. The current version will be posted here with an updated effective date. We will provide additional notice when required.
Contact Us
For questions or privacy requests, contact:
Halligan Creative Arts Therapy PLLC
Email: [email protected]
Mailing address: 757 University Avenue, Rochester, NY 14607